Terms of service

Welcome to EssentialSoul Home Decor. By accessing or using our website https://essentialsoul.co.in, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

If you do not agree with these Terms, please do not use our website.

About Us

EssentialSoul Home Decor is an online store offering premium home décor products, spiritual décor, statues, showpieces, vases, idols, decorative accessories, and related lifestyle products.

Website:
https://essentialsoul.co.in

Products

We strive to display product images, colors, descriptions, and specifications as accurately as possible.

However:

  • Actual product color may vary slightly due to lighting, photography, or screen settings.
  • Handmade or handcrafted products may have slight variations in color, finish, texture, or design.
  • Minor imperfections are not considered manufacturing defects.

Pricing

All prices listed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

We reserve the right to:

  • Modify product prices
  • Correct pricing errors
  • Cancel orders placed with incorrect pricing

Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order
  • Cancel suspicious or fraudulent orders
  • Limit purchase quantities
  • Request additional verification before processing an order

If your order is cancelled after payment, the applicable refund will be processed.

Payments

We accept secure online payments through trusted payment gateway partners.

Available payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

We do not store your payment card details.

Shipping

We deliver across India.

Estimated delivery times are provided for convenience only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Remote delivery locations
  • Unforeseen circumstances

Delivery dates are estimates and are not guaranteed.

Order Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests may not be accepted.

For cancellation assistance, please contact our support team as soon as possible.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product Images
  • Product Descriptions
  • Graphics
  • Videos
  • Website Design
  • Text Content

is the property of EssentialSoul Home Decor and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to our systems
  • Upload malicious software or viruses
  • Copy or misuse website content
  • Interfere with website functionality

Violation of these Terms may result in suspension or termination of access.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

  • Their content
  • Privacy practices
  • Products or services
  • Website availability

Users access third-party websites at their own risk.

Limitation of Liability

To the maximum extent permitted by law, EssentialSoul Home Decor shall not be liable for:

  • Indirect damages
  • Incidental losses
  • Consequential damages
  • Business interruption
  • Loss of profits
  • Data loss

Our liability, if any, shall not exceed the amount paid for the purchased product.

Product Availability

Product availability is subject to stock.

We reserve the right to:

  • Discontinue products
  • Limit quantities
  • Modify product specifications without prior notice

Warranty Disclaimer

Unless specifically mentioned on the product page, our products are sold "as is" without any additional warranties, express or implied.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

The latest version will always be available on this page.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

EssentialSoul Home Decor

Website: https://essentialsoul.co.in

Email: essentialsoulinfo@gmail.com

Phone: +91 7011675631

Address: Peeragarhi, Delhi – 110087, India

Business Hours: Monday – Saturday | 10:00 AM – 06:00 PM

Acceptance of Terms

By accessing, browsing, or purchasing from EssentialSoul Home Decor, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.